Privacy Policy

Effective Date: 15/01/2025

At AutoSync Auto Finder, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act, 2013 (POPIA).

1. Introduction

Welcome to AutoSync.co.za ("Website"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our Website and Services.

1.1 This Privacy Policy is to be read as if specifically incorporated into the Terms of Service.

1.2 Capitalised terms herein shall bear the same meaning as construed in the above Terms of Service unless indicated otherwise.

2. Definitions and Terminology

• Personal Information: Any information that can identify you or another specific natural or juristic person, as defined by the Protection of Personal Information Act 4 of 2013 (“POPIA”) and the General Data Protection Regulation GDPR (EU) 2016/679.
• Platform: Refers to the AutoSync Auto Finder website and associated services.
• User: Refers to anyone accessing or using the platform.
• Vendor: Refers to individuals or businesses listing vehicles or parts for sale.
• Advert: An advertisement placed on the Website related to the sale or purchase of a vehicle, including specifications, photographs, pricing, and reviews.
• Dealer or Group: A person or entity regularly engaged in the business of buying and selling vehicles.
• Purchaser: An individual or entity acting on their own behalf or authorized to act on behalf of another entity, utilizing the Services offered on the Website.
• Content: All materials, information, text, graphics, images, audio, or video uploaded or made available on the Website by Users or AutoSync.

3. Eligibility

• Users must be at least 18 years old to use the platform.
• By using the platform, you confirm you have the legal authority to enter into this agreement under South African law.

4. Collection of Personal Information

4.1 Purposes for Collection

We may use or process any Personal Information you provide for the following purposes:

• 4.1.1 Products or Services: Collecting orders or requests for and providing our products or services.
• 4.1.2 Marketing: Pursuing lawful marketing activities.
• 4.1.3 Business Operations: Business intelligence and analytics, product improvement, internal audit, accounting, business planning, and other operational purposes.
• 4.1.4 Legal Compliance: Handling claims, complying with regulations, or pursuing good governance.

4.2 Collection Methods

We collect Personal Information through the following methods:

• Registration: When you register on our Website, you provide information such as your name, email, phone number, and address.
• Product Orders or Service Requests: When you place an order or request a service, you may provide additional information like vehicle details and payment information.
• Optional Details: Voluntary information provided when uploading content, entering competitions, responding to surveys, or applying for positions.
• Communication: Personal Information provided when communicating with our customer service.

5. Use of Personal Information

• 5.1 Consent to Collection: By agreeing to this Privacy Policy, you consent to the collection and use of your Personal Information as described herein.
• 5.2 Sharing of Personal Information: We may share your Personal Information with:
  • Other divisions or companies within our group to provide joint content and services.
  • Affiliates who honor this Privacy Policy.
  • Service providers who assist in delivering our products and services.
  • Dealerships when you submit a rating or review.
• 5.3 Regulators and Law Enforcement: We may disclose your Personal Information to regulators or law enforcement agencies as required by law.
• 5.4 Marketing Purposes: With your consent, we may use your Personal Information to send you marketing communications, such as newsletters and email alerts. You can opt out at any time by clicking the unsubscribe link in the emails.
• 5.5 Use of Web Analytics: We use technologies like heatmaps and screen recordings in a de-identified and anonymized manner to understand user interactions and improve our Website.

6. Security of Personal Information

We implement technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security assessments.

Despite these measures, absolute security cannot be guaranteed. Transferring data through the Internet or other open networks carries inherent risks. We take all reasonable steps to ensure that your data is treated securely and in accordance with this policy.

7. Your Rights

Under POPIA and GDPR, you have the following rights regarding your Personal Information:

• 7.1 Access: Request access to your Personal Information.
• 7.2 Rectification: Request correction of inaccurate or incomplete Personal Information.
• 7.3 Erasure: Request deletion of your Personal Information under certain conditions.
• 7.4 Restriction: Request restriction of processing your Personal Information.
• 7.5 Withdrawal of Consent: Withdraw consent for processing your Personal Information.
• 7.6 Object: Object to processing of your Personal Information for certain purposes.

To exercise these rights, please contact us at informationofficer@autosync.co.za.

8. Cookies

We use cookies to enhance your browsing experience. The types of cookies we use include:

• 8.1 Session Cookies: Maintain session state during your visit.
• 8.2 Third-Party Cookies: Used by third-party vendors for advertising and analytics.
• 8.3 Permanent Cookies: Store unique identifiers to recognize you on subsequent visits.

For more details, refer to our Cookie Policy.

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies before providing any Personal Information.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the Website, and your continued use of the Website constitutes acceptance of the updated policy. If you do not agree with the changes, you must stop using the Website and our services.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:

AutoSync Technologies (Pty) Ltd
Suite [Insert Suite Number], [Insert Floor Number] Floor, [Insert Building Name], [Insert Street Address], [City], [Province], [Postal Code]
Email: informationofficer@autosync.co.za
Phone: [Insert Phone Number]